Managed IT Services in NYC That Deliver Real Business Value

iTeam Technology provides proactive managed IT services for small and mid-size businesses across Manhattan and New York City.

Reduce IT Costs With Proactive Managed Services

A proactive managed service model can make IT spending more predictable by reducing emergency repairs, avoiding unnecessary infrastructure costs and helping your team get more value from the technology you already use. iTeam builds support plans around the size, systems and budget of each NYC business we serve.

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Managed Services Offer Long-Term Cost Control

Group
  • Reduces cost of IT infrastructure
  • Line 4924%
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  • Optimize IT staff productivity by
  • Line 5042%
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  • Reduces application download time by
  • Line 4988%
3 Year ROI
  • 3 Year ROI
  • Line 50224%

Managed IT Support Built for NYC Businesses

From predictable technology spending to faster support and stronger security, our managed IT services help New York City businesses operate with fewer disruptions and a clearer technology plan.

  • Predictable & Scalable IT Spending 
  • Enhanced Cyber Security Protection & Support
  • Faster IT Support Response Times
  • IT Expertise and Experience
  • Proactive Monitoring & Remediation
  • Reliable Data Backup & Recovery
  • IT Compliance Support
  • Reduced Cyberinsurance Premiums
  • Single Point of Contact For All Technology Needs
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Protect Your Systems, Data and Business Continuity

iTeam monitors and manages the technology assets your business depends on—from devices and warranties to documentation, backups and recovery planning—so your environment stays organized, resilient and ready to support growth.

  • Improved System Uptime & Reliability
  • IT System Warranty Management
  • IT Inventory & Asset Management
  • IT Document Management 
  • Remote Work Force Standardization
  • Business Continuity & Disaster Recovery Planning
  • IT System Performance Metrics
  • IT System Management Reporting
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Why Manhattan and NYC Businesses Trust iTeam Technology

For more than 25 years, iTeam Technology has supported organizations across Manhattan and New York City with responsive service, practical guidance and technology solutions designed around real business needs.

“Our firm has been working with iTeam Technology Associates, LLC for over three years and we give them our highest recommendation. We work with iTeam on a weekly basis for their technical expertise and professional support. Their entire team is knowledgeable and a pleasure to work with. iTeam Technology is a vital asset to our firm and we look forward to continue working with them.”

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Ms. Jessica Graf

Firm Administrator | Lax & Neville, Attorneys At Law

“When the firm decided to virtualize our servers we called iTeam Technology Associates for their knowledge and skill. They took care of all the planning, procurement of equipment and implementation in a timely and professional manner. We were completely satisfied with the implementation of this project”

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Mr. Bill Widmer

Network Administrator | Levy & Konigsberg

“As a very busy Manhattan store, we are completely reliant on our IT systems for customer transactions and inventory management. Since 2007, iTeam Technology has maintained the integrity of our systems and thus assisted in the success of our business. From regular maintenance to resolving difficult problems, iTeam has always performed in a timely and professional manner with very knowledgeable and friendly staff”

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Mr. Rich Bendall

CEO | Forbidden Planet

“I have been working with iTeam Technology for over a decade and have found them to be extremely professional and committed to providing inventive and out of the box IT solutions. I have been especially appreciative of their emergency tech support. Whenever changes have been made, they were able to implement them quickly and when we had unanticipated problems their team was available 24/7 to help solve them. I couldn’t be happier with their service. iTeam has my highest recommendation.”

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Robert Bernstein, M.D. MBA FAAD FISHRS

Bernstein Medical Associates

“We engaged iTeam to assist us in our SOX 404 audit of a publicly-traded investment advisor located in mid-town Manhattan. The company began operations in 2004 and rapidly grew to over $90 million in annual revenues. iTeam was a key member of our audit engagement team, responsible for the IT testing. Sid and his team worked closely with third-party consultants (Protiviti) and the company’s IT and accounting departments to identify practical ideas to improve and strengthen internal controls. Most importantly, iTeam brought a level of IT experience to our firm that gave us instant credibility in our client’s eyes.”

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Jack T. Lamkin III

Partner | CF & Co.

“iTeam’s deep expertise and responsive service has been essential to the flawless operation of FSVC’s global network. iTeam is a true business partner who maximizes FSVC’s limited resources for optimum IT performance. They are simply the best at what they do, and I highly recommend them.”

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John D. Pompay

Chief Financial Operating Officer | Financial Services Volunteer Corps

“Sid and his team have been working with us for years now and we are very grateful for their expertise and responsiveness. We recently moved our entire offices and iTeam became the “general contractor” for us and handled everything for us – the new equipment needed, the removal and redelivery of the computers and really eased the way when we had the typical crises with the internet providers. They made what is usually an extremely traumatic and crisis-laden experience much easier to handle with the minimum amount of downtime.”

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Ms. Cathy Lanyard

Executive Director | American Friends of ALYN Hospital

“I am thoroughly impressed with Sid and his loyal, longstanding technical team. Unlike most people running an IT firm, Sid genuinely cares about the satisfaction of his clients. Other IT firm heads pay lip service to this concept but, in reality, most do not plumb the depths to understand the client. Sid’s team is hand-picked, smart and service oriented. I do not know another team of this size where one can experience such personalized and high level 24/7 IT services.”

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Ms. Daria Becker

Director of Firm Administration | Prospect Capital Corporation

“As a start-up, having a reliable IT support team has been critical. Since VestaPoint’s inception, Sid and his colleagues have consistently provided responsive and professional service. Operating with limited technological expertise, we have relied heavily on iTeam to build and manage our IT infrastructure. iTeam took the time to understand our business and tailored solutions to our needs, both current and anticipated as our business grows. I happily offer my recommendation of iTeam to other enterprises, both large and small.”

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Mr. Aaron Stearns

Managing Director | Vestapoint Capital

“I just wanted to let you know how happy we are with the services provided by the iTeam staff, and with you in particular. Your services from start to finish have been exemplary and on a professional, knowledgeable, yet friendly level that far exceeds our expectations. It is so refreshing to receive prompt and professional services. I do wish you continued success, as you deserve it.”

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Ms. Jocess Franciosa RPA, FMA

Assistant Real Estate Manager | CBRE Inc. Asset Services

Clear IT Reporting and Predictable Service Planning

Managed IT Service Cost Considerations

Every organization has different systems, risks and budget priorities. We work with your management team to define the right service scope, provide clear reporting and align your managed IT plan with the operational needs of your business.

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Managed IT Service Plans That Scale With Your Business

Small Business Plans

$495 - $1,995

per month

Flat Fee Range for <25 Users

Core managed IT services for smaller organizations that need proactive monitoring, maintenance, security and dependable day-to-day support.

Mid-Size Business Plans

$1,995 - $3,995

per month

Flat Fee Range for 26-50 Users

Expanded managed IT support for growing and mid-size businesses, including advanced cybersecurity options, multi-location coverage and higher help desk support volumes.

Enterprise & Specialized Business Plans

Custom Pricing

per month

50> Users – Customized Plans

A customized managed services program for larger or specialized environments with complex support, security, compliance and business continuity requirements.

Services
  • 365/24/7 System Performance Monitoring, Maintenance & Administration
  • 365/24/7 Cybersecurity Monitoring, Maintenance & Administration
  • 365/24/7 Cybersecurity Monitoring, Maintenance & Administration
  • Daily Backup System Monitoring, Maintenance & Administration + Monthly Backup Restoration Testing and Disaster Recovery Provisions
Small Business Plan
  • Standard
  • Standard
  • Standard
  • Standard
Mid-Size Business Plan
  • Advanced
  • Advanced
  • + Advanced Email Security Monitoring
  • + Monthly Backup Restoration Testing and Disaster Recovery Provisions
Enterprise & Specialized Business Plans
  • Customized
  • Customized
  • + Customized Email Security Monitoring
  • + Customized Monthly Backup Restoration Testing and Disaster Recovery Provisions

Technology Platforms Behind Our Managed IT Services

Networking Technologies

  • Microsoft
  • cisco
  • Dell
  • hp
  • meraki
  • eero
  • vmware
  • watchguard

Cloud Technologies

  • microsoft
  • amazon
  • google
  • 365
  • slack
  • dropbox
  • ms teams
  • zoom
  • qb

Cybersecurity Technologies

  • micro def
  • crowdstrike
  • est
  • cisco umbrella
  • avana
  • webroot
  • dell
  • cylance
  • filter
  • black
  • keeper
  • knowbe 1
  • fortinet
  • sucuri 1
  • fusemail

Other Strategic Partnerships & Business Alliances

  • datto
  • arconis
  • veeam
  • atera
  • continuum
  • autotask
  • gha
  • tech data
  • igram