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Managed Services
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Cloud Services
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Network Design & Integration Services
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IT Consulting & Special Projects
We customize our Managed IT Service Plans individually for every client environment we service. This ensures that our service delivery always remains optimally aligned with your company’s operational and budgetary priorities.
All of Our Managed Service Plans Include the Following:
- Proactive maintenance & administration for all production systems in use including support for all virtualization and SAN storage technologies and all legacy IT platforms in use.
- Robust & scalable RMM system monitoring provisions across all IT production systems in use.
- Comprehensive, multi-layered Cybersecurity provisions to safeguard all corporate IT assets in use.
- Reliable data backup, recovery and disaster recovery provisions.
- IT asset tracking and technical documentation management provisions.
- Comprehensive IT system management reporting & IT compliance support
- Onsite, remote and telephone end user help desk support services.
- Flexible service delivery scope, pricing and billing arrangements.
We will help you architect a cloud migration strategy precisely structured to meet your unique business case requirements.
We are experts in implementing Cloud networking infrastructure solutions, cloud-based point solutions, hybrid or hosted cloud solutions or full IaaS & SaaS cloud conversion solutions.
iTeam has the professional resources, experience and cloud service vendor platforms you need to help you successfully achieve your company’s cloud migration goals quickly and cost-effectively.
Cloud Services We Provide Include the Following:
- Cloud migration planning and consulting services.
- Support for all major vendor cloud infrastructure platforms including Microsoft Azure/Entra, Amazon Web Services & Google Cloud.
- Cloud migration services including coordination, deployment and testing of all required cloud networking infrastructure components, business applications and data.
- Proactive monitoring, maintenance & administration for all cloud networking platforms in use.
- Comprehensive, multi-layered Cybersecurity provisions to safeguard all corporate cloud-based IT systems in use.
- Reliable cloud-based backup, recovery and disaster recovery provisions.
- Comprehensive IT system management reporting & IT compliance support for all cloud-based resources.
- Flexible cloud-based support service delivery scope, pricing and billing arrangements.
We have over 25 years of professional, hands-on network design, integration, deployment and support experience across all major vendor networking platforms. If it moves data then we've seen it, touched it and serviced it!
Network Design & Integration Services We Provide Include the Following:
- Local and Wide Area Network architecture planning, design and deployment services.
- Support for all major vendor network infrastructure and security platforms including Cisco, Microsoft, Dell, HP, IBM, Fortinet, Sonicwall, Watchgauard and many more.
- Network cabling infrastructure planning, design and deployment services.
- Network Telecom & Communications infrastructure, planning, design and deployment services.
- Network performance and intrusion testing services.
- Network move planning and support services.
- Network virtualization and server farm consolidation services.
- Storage Area Network design, deployment and maintenance services.
- Wireless network infrastructure planning, design, deployment and testing services.
- Network backup and disaster recovery system planning, deployment and testing services.
At iTeam We Understand That People and Process Matter Equally Towards Gaining Genuine Competitive Advantage From Your Company's Business Technology Investments.
Every client IT Consulting engagement we conduct is staffed by highly skilled IT consultants, engineers and specialized professional strategic alliances we have developed to ensure your success.
We bring thought leadership and real world practical experience to every strategic consulting engagement and IT project we perform. This approach helps us ensure that exceptional outcomes are consistently delivered on time and on budget.
IT Consulting and Special Project Services We Provide Include the Following:
- Outsourced CIO/CTO/CISO services.
- IT auditing & regulatory compliance services.
- IT investigative forensics analysis and eDiscovery services .
- Business continuity, disaster recovery & emergency response plan development and training services.
- IT professional project management services
Professional Services
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We Have Designed Managed IT Service Plans for: - Law Firms - Accounting Firms - Financial Services Firms - Architecture Firms - Consulting Firms |
INDUSTRY SPECIFIC IT SUPPORT NEEDS:
All Professional Services firms have certain IT support challenges in common such as:
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The need to be able to schedule IT maintenance and administration tasks at time intervals that minimize business interruption to system availability and do not interfere with business operations and deadlines.
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Highly specialized business application platforms that support core business operations and client deliverable production.
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Roaming users and reliable remote access to Corporate technology assets while travelling or in transit.
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Multi-location and time-zone end user support
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Timely IT field support for professionals at home, in the office or at client work sites.
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Client Confidentiality & IT Compliance Requirements
There are also always many unique IT support aspects specific to the type, size or professional services industry we are servicing may require. We thoroughly assess these requirements during the discovery phase of our account in-bounding process to ensure that our service delivery always remains tightly aligned with our clients' operational needs and business priorities.
Manufacturing & Distribution
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We Have Designed Managed IT Service Plans for: - Apparel & Fashion Manufacturers & Distributors - Soap & Cosmetics Manufacturers & Distributors - Pharmaceutical Manufacturers & Distributors - Food & Restaurant Supply Manufacturers & Distributors - Consumer Electronics Manufacturers & Distributors
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INDUSTRY SPECIFIC IT SUPPORT NEEDS:
Manufacturing:
- Support for highly specialized and legacy manufacturing platforms and applications.
- Support for robotics and modernized manufacturing process automation platforms and systems
- Advanced cyber security provisions to protect IT platforms that support critical manufacturing systems and health/safety systems from targeted hacking and cyberattacks.
- Advanced cybersecurity provisions to safeguard access to proprietary patents and intellectual data.
- Timely IT field support for factory floor and warehousing end user environments.
Distribution:
- Support for sophisticated supply chain, inventory, warehouse management systems.
- Support for advanced transportation, shipping and freight management systems.
- Support for EDI, distribution management and eCommerce platforms.
- Timely IT field support for warehousing and industry trade show end user environments.
Real Estate & Property Management
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We Have Designed Managed IT Service Plans for: - Commercial Real Estate & Property Management Companies - Residential Real Estate & Property Management Companies - Mechanical Engineering and Construction Companies - Commercial HVAC Engineering Companies
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INDUSTRY SPECIFIC IT SUPPORT NEEDS:
- Support for specialized property management cloud computing platforms and applications.
- Advanced cybersecurity provisions to safeguard access to sensitive tenant information, documentation and legal contracts.
- Timely IT field support for commercial buildings and multi-tenant property management teams.
- Advanced network infrastructure support for high-rise building cabling plants, life safety/security systems and engineering rooms.
- Business continuity and disaster recovery plans to support commercial security team emergency planning and response
- Support for Federal, State & City IT regulatory compliance requirements
Modeling Agencies, High Fashion & Celebrities
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We Have Designed Managed IT Service Plans for: - Modeling & Talent Agencies - Haute Couture Fashion Houses & Designers - Luxury Brand Management Companies - Specialized IT Services for Celebrities & High Net Worth Individuals (Including Home Automation & Entertainment Systems, IT Security Systems and Yacht-Based Maritime Networking Systems. |
INDUSTRY SPECIFIC IT SUPPORT NEEDS:
- Support for specialized modeling and talent agency management cloud-based and software applications.
- Support for advanced home networking security, media transmission and entertainment system infrastructures.
- Advanced cybersecurity provisions to safeguard access to sensitive client information, documentation and legal contracts.
- Real time IT electronic communications transmission and security monitoring to support timely execution of model bookings and contractual arrangements.
- Strict confidentiality and non-disclosure agreements governing the terms of our IT service and support delivery to celebrities and high net worth individuals.
- Coordination of multi-location National and International IT remote and onsite support resources.
Media & Entertainment
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We Have Designed Managed IT Service Plans for: - Digital Entertainment Production & Distribution Companies - Newspaper & Magazine Publishing Companies - Advertising Agencies - Television & Recording Studios - Media Awards Organizations |
INDUSTRY SPECIFIC IT SUPPORT NEEDS:
- Support for high storage/high data bandwidth media streaming network infrastructures.
- Support for specialized media advertising management cloud based platforms and business applications
- Support for specialized media production AV equipment and applications.
- Support for fully decentralized cloud based networking and media sharing platforms.
- Advanced cybersecurity provisions to safeguard access to proprietary patents and intellectual data.
- Advanced website provisions and data transmission security to support secured media data uploads/downloads.
- Timely IT field support for studio production personnel.
Retail
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We Have Designed Managed IT Service Plans for: - Restaurants & Food Service Retailers - Specialty Merchandise Retailers - Consumer Electronics Retailers - Jewelry, Fashion & Apparel Retailers - Textiles & Home Goods Retailers - Online eCommerce Retailers
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INDUSTRY SPECIFIC IT SUPPORT NEEDS:
- Support for advanced inventory management and Point Of Sales systems
- Support for Online eCommerce and advertising management platforms.
- Support for CATV video surveillance and physical security/anti-theft systems.
- Support for advanced wireless networking infrastructure systems and wireless POS integration
- Specialized IT maintenance and support scheduling to ensure IT service delivery does not interfere with retail operations during normal business hours of operation.
Not For Profit Organizations
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We Have Designed Managed IT Service Plans for: - Human Rights Organizations - Medical & Healthcare Organizations - Financial Services Organizations - Media & Entertainment Organizations - Academic Organizations - Social Services Organizations - Religious Institutions & Charitable Organizations
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INDUSTRY SPECIFIC IT SUPPORT NEEDS:
- Strategic IT financial planning to ensure IT service delivery costs and related IT expenditures meet budgetary requirements.
- Support for specialized Fund Management accounting and Grant/Donation cloud management platforms & business applications.
- Support for roaming users and reliable secured remote access for temporary users to Organizational IT assets while providing volunteer services.
- Timely IT onsite & remote support for organizational personnel/volunteers stationed at Nationally or Internationally dispersed work sites.
- Support for client confidentiality & IT compliance requirements
- Specially discounted IT service plans/rates to assist NFP Organizations in support of their missions.