ITeam – (i-team) Noun • A tribe of fierce and wildly talented technologists indigenous to the island of Manhattan. They spend their days hunting and gathering knowledge in the relentless pursuit of technical excellence. They are known for their ability to fearlessly take on the IT support challenges of New York City’s most demanding managed IT service environments and have fun doing IT.

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Take Charge of Your Tech!

^{Trust ITeam Technology To Handle All Of Your Business Technology Managed Service Needs}

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SAVINGS

Managed IT Saves Money

According to a survey by CompTIA, 50% of companies who engaged an MSP saved 1-24% in annual IT costs, 33% saved 25-49%, while 13% reported savings of more than 50%.

- CompTia June 9, 2022

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VALUE

Managed IT Delivers Value

Managed IT Services Business Benefits:

Predictable & Scalable IT Spending
Enhanced Cyber Security Protection & Support
Faster IT Support Response Times
IT Expertise and Experience
Proactive Monitoring & Remediation
Reliable Data Backup & Recovery
IT Compliance Support
Reduced Cyberinsurance Premiums
Single Point of Contact For All Technology Needs

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SECURITY

Managed IT Protects Your Assets

Managed IT Services Asset Management Benefits:

Improved System Uptime & Reliability
IT System Warranty Management
IT Inventory & Asset Management
IT Document Management
Remote Work Force Standardization
Business Continuity & Disaster Recovery Planning
IT System Performance Metrics
IT System Management Reporting

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IT System Monitoring & Administration

Proactive monitoring, maintenance, administration and backup of all your company's critical IT resources in real time 365/24/7.

Defense In Depth Cybersecurity

Multi-layered security architecture that leverages best-of-breed IT security vendor solutions to safeguard all of your IT assets on the ground or in the cloud.

Knowledgeable & Responsive Help Desk Support

An IT support team with over 100 years of combined IT customer service and support experience. Over 95% of client support tickets we service receive <15 minute response times and same day resolution.

IT Project Management & Consulting Services

We offer a broad and diversified range of specialized IT consulting services designed to cost-effectively meet our clients most demanding strategic IT planning and deployment challenges.

iTeam’s deep expertise and responsive service has been essential to the flawless operation of our global network. iTeam is a true business partner who maximizes our organization's limited resources for optimum IT performance. They are simply the best at what they do, and I highly recommend them.

When the firm decided to virtualize our servers we called iTeam Technology for their knowledge and skill. They took care of all the planning and procurement of equipment and implementation in a timely and professional manner. We were completely satisfied with the implementation of this project

I just wanted to let you know how happy we are with the services provided by the iTeam staff. Your services from start to finish have been exemplary and on a professional, knowledgeable, yet friendly level that far exceeds our expectations. It is so refreshing to receive prompt and professional IT services. I do wish you continued success, as you deserve it.”

MANAGED IT SERVICE COST CONSIDERATIONS

In today's challenging business environment we understand the need to tailor our service delivery to the financial needs of every client IT environment we service.

We will work with your management team to ensure that our managed IT service delivery scope and cost structure are designed to always maximize our business value to your company.

Managed Service Cost Calculator

Standard Small Business Plans

$495 - $1,995/month

Flat Fee Range for <25 Users

All of the basic managed IT services services necessary to ensure that your company's IT environment remains fully secured and in optimal operational condition.

365/24/7 Standard System Performance Monitoring, Maintenance & Administration
365/24/7 Standard Cybersecurity Monitoring, Maintenance & Administration
365/24/7 Email System Monitoring, Maintenance & Administration
Daily Backup System Monitoring, Maintenance & Administration + Monthly Backup Restoration Testing
Up to 10 hours/month of remote and telephone help desk support + 10% discounting on all onsite support and special projects

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Standard Mid-Size Business Plans

$1,995 - $3,995/mo

Flat Fee Range for 26-50 Users

All of the managed IT services necessary to optimally support larger, mid-sized business environments including advanced IT Cybersecurity provisions, multi-location support and higher end user IT support volumes.

365/24/7 Advanced System Performance Monitoring, Maintenance & Administration
365/24/7 Advanced Cybersecurity Monitoring, Maintenance & Administration
365/24/7 Email System Monitoring, Maintenance & Administration + Advanced Email Security Monitoring
Daily Backup System Monitoring, Maintenance & Administration + Monthly Backup Restoration Testing and Disaster Recovery Provisions
Up to 20 hours/month of remote and telephone help desk support + 15% discounting on all onsite support and special projects

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Enterprise & Specialized Business Plans

Custom Pricing

For business environments with over 50 users, or that may require specialized IT managed service provisions, please contact us for a customized managed service proposal. We can tailor a customized managed service plan to successfully meet your company's specific IT operational requirements.

365/24/7 Advanced System Performance Monitoring, Maintenance & Administration
365/24/7 Advanced Cybersecurity Monitoring, Maintenance & Administration
365/24/7 Email System Monitoring, Maintenance & Administration + Advanced Email Security Monitoring
Daily Backup System Monitoring, Maintenance & Administration + Monthly Backup Restoration Testing and Disaster Recovery Provisions
IT support volume to be determined based upon IT production environment's specific requirements + 20% discounting on all onsite support and special projects